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Mobile

  • The bill payment takes 3 days to be updated at the operator's end.
  • In case of Recharge, please verify the plan whether you have received a special recharge benefit or not.
  • If not, then please login in your cubber account, go to contact us page and select category, click select in Order number and wright us your query. We will get back to you.
  • Please check the Terms & Conditions of Coupon Code.
  • If you are not satisfied, please share the "Screenshot" of the error message at Cubber/contact us page. We will get back to you.
  • After any successful transaction, the cash back takes 24 hrs to be credited to your Cubber Wallet.
  • If the recharge fails and amount is deducted, Cubber refunds the entire amount of failed recharge back to your Cubber Wallet within 48 hrs.
  • If you have not paid through Cubber wallet and it has been more than 48 hours since recharge failure, the bank will refund the amount within 3-10 working days in your bank account/card.

DTH

  • All you need is a mobile application with internet connection. Our mobile app comes up with major platforms like android & iOS.
  • Just check out the app and choose the operator, fill in the customer ID also pay amount and continue watching your favourite shows.
  • You can make your payments through Credit Card, Debit Card, Net Banking or Cubber wallet. You can also choose the suitable plan and enjoy the offers. Need not worry! Enjoy!

Elecricity Bill

  • Log in to Cubber and select the category Electricity for electricity bills and Gas for gas bills respectively.
  • Select the respective electricity board/provider from drop-down list.
  • Please enter your Consumer Number or ID // 'Account Number' as mentioned on your Electricity bill.
  • Press 'Get Bill Amount' to get your bill details, if provide by electricity provider. Verify the displayed bill details and proceed to pay the desired amount. Once the payment process is complete we will notify you with the status of your bill payment.
  • We will also send an SMS & Email confirmation about the status of your bill payment.
  • Please note that it may take up to 2 business days to process your bill payment by your Electricity provider.
  • Please check the bill sent to you by your Electricity provider.
  • Note that some Electricity boards also call it 'Consumer Number' or 'Account Number'
  • The amount will be credited to the wallet if payment has failed within 48 hrs at max.
  • If paid through bank, this amount can be transferred to bank account/source by clicking on Refund to Bank option under order summary.

Gas Bill

  • Log in to Cubber and select the category Gas for gas bills. Select the respective Board/operator from the drop down list.
  • Please enter your Consumer Number as mentioned on your Gas bill
  • Press 'GET BILL AMOUNT' to get your bill details. Verify the displayed bill details and proceed to pay the desired amount .
  • Once the payment process is complete we will notify you with the status of your bill payment. We will also notify you by a Push/SMS & Email regarding the status of your bill payment
  • Please note that it may take up to 2 business days to process your bill payment by your Gas Board
  • In most of the Gas providers once you enter your Consumer Number or Consumer Account Number, we will fetch your bill details and display them for verification.
  • It is also available in the generated bill copy send to you by your Gas Provider Company.

Landline & Broadband

DataCard

  • To error is human. Kindly note that once a recharge is made, it cannot be reversed.
  • If your recharge is unsuccessful, please contact us with your transaction/order details.